airys
AI support replies from your own help articles
About airys
airys is a customer support tool for small businesses and solo founders who are still answering every support question themselves. You write your common answers once as short help articles, and airys uses them to reply to customers by email and through an optional website chat bubble. WhatsApp support is listed as coming soon.
Every reply is drawn only from the articles you have written and shows its source. When airys cannot find an answer, it tells the customer a person will follow up and leaves you a private note with the full conversation, so you can guide it. It remembers that guidance and handles similar questions on its own next time. It also includes its own shared inbox, so a separate help desk is not required, and the same articles can power a searchable help page at your own web address.
Pricing is a flat monthly fee based on conversation volume, with a free plan covering 50 conversations a month and no per-seat charges.
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