Operator Arc

About Operator Arc

Operator Arc is an AI front desk built for appointment-based businesses, with a focus on nail salons, hair salons, med spas and local service teams. It answers inbound calls around the clock, checks availability, and books appointments against the business's calendar, so missed calls stop turning into lost bookings.

Beyond call answering, the product follows up with SMS for appointment reminders, missed-call text follow-up, no-show recovery and rebooking campaigns. It can also send Google review requests after completed visits, and it routes staff time using technician and business rules, with options for human handoff and call summaries with transcripts.

The setup flow covers services, prices, hours and policies, then a calendar connection and a phone line that can be forwarded from an existing number or rented new. Operator Arc is positioned as a front desk that works alongside an existing point-of-sale system rather than replacing it.