Chatref
AI customer support agent trained on your own content
About Chatref
Chatref is an AI support agent for business websites. It is aimed at teams that field the same customer questions again and again and cannot staff live chat around the clock.
The agent learns from content the business supplies and answers visitors in the company's own wording, day and night. When a question needs a person, a team member can see the conversation in a shared inbox and step into the same thread without losing context. Setup relies on adding content and dropping in one website snippet, with no code required.
Chatref positions itself against generic bots that guess. Its answers are grounded in the uploaded material, it captures leads from chats, and it offers prepaid credit pricing with no per-seat fees.
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